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FAQs

  • How do I place orders for corporate gifting?
    You can please get in touch with us on our email: ordinaireindia@gmail.com or reach us at +91 6464812812 to discuss your requirement.
  • In the Corporate Gifting page, what do you mean by 'customised hand-sewn labels'?"
    We began to notice that corporate gifts usually have the logo of the organisation printed boldly on the products. Even if the products are of a great quality, its aesthetics and usability by the audience is affected purely because of the organisation's logo, which indicates that the product is a corporate gift rather than something that someone would use personally everyday and flaunt casually. You can receive a pretty laptop sleeve as a corporate gift, but you are less likely to use it if the organisation's logo is printed too boldly on it or if the event's name is too conspicuous right? Purely because it takes away from the otherwise stylish nature of the product. We print the organisation's logo and other details on a fabric label and sew it on to the product, thus permanently linking the orgaisation to the product but without the logo taking away too much of the product's aesthetics. This guarantees that the audience will remember the brand more by being able to use the product stylishly.
  • What material is used for corporate gifting solutions?
    For certain items we use repurposed cloth-waste. For certain other items, we source fabric like canvas cloth from traders and then use any cloth-waste generated in the creation of these particular items back in our manufacturing process. Either way, no harmful textile waste is generated!
  • Where are these products made?
    In Kaggalur, Hosahundi and Yeraganahalli villages in Mysore district, Karnataka
  • What material is used to make these products?
    All our products are made from non-biodegradable cloth waste sourced from textile factories. The cloth is carefully sorted, treated and then crafted into high-quality fabric products, preventing the degradation of the soil, rivers and the ocean. We also source surplus fabric from small artisanal communities, enabling them to be part of our project.
  • How long will it take to receive my product?
    Shipping takes 4-6 days. We are a small business and do not have the man power and logistical infrastructure of large corporations to process and fulfill order in 2-3 days. Thank you for understanding!
  • Can I track my order?
    Once the order is dispatched, you will receive a tracking ID for the order which you can then follow up. If you have concerns, you can also reach us at +916364812812.
  • How do I return a product and receive a refund?
    Our products are non-returnable since we are a small business based out of a village and do not have the logistical support to enable returns. However, we can refund the money, excluding delivery charges and tax, if we receive proof of damaged products. For this, you can write to us at ordinaireindia@gmail.com or reach us at +91 6364812812 Please note that all our products are carefully checked for damages before dispatch and their quality documented, so only credible concerns will be looked into.
  • Can I cancel my order?
    No. We are a small business working out of a village and do not have the logistical manpower to recall orders if they are cancelled after dispatch. We request you to deliberate and then place an order!
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